Beginning on the night of 9/30/16 we will begin upgrading cPanel on ALL Dedicated and VPS servers to ensure all services are running the latest and most secure version of cPanel. There is no reason to believe this will cause any issues with your VPS or Dedicated server, and will not change any settings or cause any downtime of your services.

If you have ANY questions or concerns, please feel free to contact us. Our helpdesk is staffed 24/7/365.

*** If you have a shared or reseller account, please know that the server you are on is already updated. There is nothing you need to do or worry about. ***

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cPanel has released new builds for all public update tiers. These updates provide targeted changes to address security concerns with the cPanel & WHM product.

RELEASES

The following cPanel & WHM versions address all known vulnerabilities:

11.58.0.29 & Greater
11.56.0.34 & Greater
11.54.0.29 & Greater
11.52.6.6 & Greater

This Targeted Security Release addresses 4 vulnerabilities in cPanel & WHM software versions 11.58, 11.56, 11.54, and 11.52.

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As many of may already know, PHP versions 5.2, 5.3, and 5.4 have reached end of life (EOL). This means PHP authors will no longer support these versions with patches for security vulnerabilities and bugs found in the software (https://secure.php.net/supported-versions.php). Our servers feature third party backported code patches that resolved security issues with versions beyond the EOL. Unfortunately, the patches for these older versions have been discontinued. Without backported patches or official security updates from PHP.net; we can no longer support these deprecated versions and will be removing PHP 5.3 and PHP 5.2 from our servers. We are committed to improving the security, stability, and performance of your servers. As part of that commitment; we will be upgrading MySQL and PHP from EOL versions to PHP 5.6 starting on August 5, 2016. As with all our upgrades, best practices will be used to ensure a smooth and seamless transition to the new PHP versions.

PHP 5.5 - 7.0 provides extensive improvements in performance and security over previous versions. Wordpress, Drupal, Joomla, Magento, all support these versions. We will be taking every precaution you can imagine to ensure your service continues to run smoothly without a glitch. Although it is highly unlikely the upgrade will break things, it is wise to be ready.

To prepare for the PHP and MySQL upgrade, we recommend you take the following steps:

Although we backup your servers, it is a wise practice to keep a backup for yourself. If you do not have an automatic backup solution in place then now is the time to install one or at least create a manual backup of your website.

Confirm you are running the latest stable version of Wordpress, Joomla, Drupal or whatever application your site uses. In Wordpress just go to the updates screen and install any updates available. Wordpress has an auto-update feature you can select to give you that extra peace of mind knowing you're always up to date.

Make sure all your plugins and themes are up-to-date. Wordpress and its most popular plugins will not be affected by our upgrades. However, it is possible that some plugins or themes may stop working. If a plugin on your site has stopped working due to a PHP update, then you need to contact the plugin author for support or find an alternative.

All of our servers are equipped with tools allowing for our customers to test the new versions. If you need assistance testing your site's compatibility with the upgrade or if you have any questions please don't hesitate to contact our help desk any time day or night.

*Please note: customers on dedicated plans will not be impacted by the upgrades.

Best Regards,

Will Hester

Co Pilot of System Operations

Insiderhosting.com

The cPanel security team identified several security issues in their control panel software. There is no reason to believe that these vulnerabilities have been made known to the public.

As of now, none of your site(s) are affected. We have taken the added security measure of updating CPanel on all shared/VPS/Dedicated servers to ensure that our clients are well protected from these potential vulnerabilities.

If you have any questions or concerns please let us know. We are here 24-7 to address your needs.